Hotel from A to Z
Dear Guests,
welcome to Country Inn Hotel Phöben. We are pleased that you have decided to stay with us.
On the following pages we would like to provide you with helpful information on our facilities and on the services of our hotel. Do not hesitate to ask if you have any further questions, or any requests.
You’ll reach the reception by calling 0049 3327 – 57 39 551 or you’ll find us in the Bistro.
We wish you a lovely time in Werder / Phöben and a pleasant stay in our Country Inn Hotel.
Your Country Inn Hotel team
Additional beds
In case that an additional person would like to stay overnight in your room please ask for an extra bed at reception. The price is 10,00 € per child (0 to 4 years old), 15.00 € per child (5 to 10 years old) and 20,00 € for any person older than 10 years excluding breakfast per night. Children up to 4 years stay for free in parents bed.
Airport
Berlin-Brandenburg (BER)
Berlin Schönefeld Airport can be reached in approx. 65 minutes by taxi or car, depending on traffic conditions.
Arrival and departure
The rooms are ready to check-in generally at 3 p.m. On your departure day check out time is at 10.00 a.m. In case of a later flight or train you have the possibility to leave your luggage at reception during the opening hours.
Baby on board
For our little guests we provide baby beds on request. The costs will be 5,00 € per day.
Breakfast
We don't run an own Restaurant.
Breakfast will served in Timo's Restaurant. You find it at the little pound.
Please note that your orders and registrations must be placed by 6 p.m the day before at the latest on +49-176-56 88 30 31 or directly in the restaurant.
Cash machine (ATM)
You find several cash machines in Werder Havel, for instance at Werderpark, Auf dem Sprengfeld 6. Leave the hotel to the left and you’ll reach Werder in about 5 min.
Cleaning
Your room will be cleaned daily including waste disposal.
If you put "please do not disturb" at your door, we dont clean the room at this day.
After every third night your towels will be changed and once a week the cleansing includes the change of bed linens. If you would like to have an additional cleaning or an extra change of towels please get in touch with our reception.
Please understand that additional cleanings must be registered no later than 11 a.m., that an implementation on the same day is still possible.
Guests they stay for 30 nights or longer are charged with 100.00 € for the final cleaning. In case of a negligent or willful dirtying of the rooms we reserve the right to charge a fee of 25.00 € between 100.00 € for the final cleaning.
Damages
Please inform reception in case of any damages of the room equipment.
Doctor
24h - doctor on duty is available by phone under 116 117.
Dogs
Your dogs are of course welcome in our hotel. Please inform us that you will bring a pet when you make your reservation. The extra cost for your little friend is 20.00 € per night. This fee does not include any food.
Excursions and city tours
Would you like to see more of Werder, Potsdam, Berlin and its surroundings? Just ask at reception, and our staff will try to help you with an excursion or tour.
Filling (petrol) station
The closest filling (petrol) station is located 4 km from the hotel in Werder direct on the city entrance.
Fire extinguishers
Fire extinguishers are provided on the ground floor, and at the staircase between the ground floor and the 1st floor.
Guest supplies
Upon request and subject to availability you will receive following items from reception or from our housekeeping staff:
- Bathrobes (on loan)
- extra stool for the bathroom
- Hotelslippers
- toothbrush set
- sewing kit
- umbrellas (on loan)
Haircut
There is a hairdresser in the city of Werder.
Friseur Bernardt, Brandenburger Straße 1b, 14542 Werder
Fon. 03327 - 5657900
Housekeeping
You would like to have an extra pillow or maybe you prefer a special day for the cleaning of your room? Just talk to reception during the opening hours. Please understand that additional cleanings must be registered no later than 11 a.m., that an implementation on the same day is still possible
Internet access
We provide wireless LAN in all rooms free of charge. Please ask reception to get a login-code. Please use our open net CountryInnHotel.
Kitchen and kitchen furnishings
You find a modern fitted pantry kitchen in the room. It includes kitchen appliances in addition to basic utensils and furnishings: pots, tableware, cutlery, glasses, etc. Please treat them with care, thank you.
KeyCards
You will get KeyCards and your room number to open all doors during check-in whether at the self check-in point or at the reception. Please keep this in a safe place and return the KeyCards on your departure day at the reception or put it in the letter box. In case of loss of the cards we charge a fee of 5.00 € per card.
Laundry room
Please contact our reception.
There is also a dry cleaning service across the street, who offers fast service.
Lost and found
All founded items are reported to reception by the housekeepers.
Parking
If you arrive by car you can leave it safely and conveniently in our underground garage or at the parking. The price per car and per night is 3.00 €. A reservation is absolutely necessary.
Paying
Sooner or later your stay will come to an end. We accept the following cards: EC Card, MasterCard, Visa.
Company payments or credit transfers from your company can only be accepted if we got a written confirmation in advance. Please understand that we cannot send invoices for your stay to foreign countries.
If you depart outside of our office hours, please make sure that your credit card details are noted at reception, that we are able to charge the total amount from the card manually. If you prefer to pay while staying we are able to create your invoice at any time. Just let us know.
Pharmacy:
Linden Apotheke
Unter den Linden 10, 14542 Werder
Phone: 03327 - 42965
Opening hours:
mon. - fri.: 8 a.m. to 6.30 p.m.
sat.: 8 a.m. to 12 a.m.
Phone numbers, emergency (outside of operating hours)
choose: +49(0)3327 – 57 39 551
Police 110
Fire brigade / Ambulance service 112
Emergency doctor visits 116 117
Photocopies
You can get photocopies at reception all times during the office hours. The price per copy is 0.20 €. By the way, your fax inside your apartment is also able to make photocopies.
Postage stamps
You can buy stamps at the reception.
Postal address of your apartment:
Country Inn Hotel Phöben
Name / room. no.
Phöbener Chausseestraße 30b
14542 Werder OT Phöben
Public transport
the closest bus station:
Phöbener Chausseestraße, appr. 600 meter walking distance (7 min.)
train station:
Werder Havel, appr. 5 km, (10 min. by car)
Refuse and waste
We remove your waste daily.
Reservations for trains and air travel
Our staffs at reception are able to help you if you need to make a change or a reservation for trains or air travel.
Restaurant
We don' run an own Restaurant.
You will find Timo's Restaurant just 30 meters across the parking place.
Safe
There is a guest safe in our office. Please use it for your valuables.
Supermarket
There is a Supermarket at the city entrance of Werder.
(open from 08.00 a.m. to 10.00 p.m.)
Taxi
Nietert GbR Shuttel Service 0049-3327-74 14 29
Taxi Genossenschaft Potsdam 0049-331-29 29 29
Technical deficiency
In case of any technical deficiency inside your room please talk to reception.
Telephone
Your room is not provided with a telephone.
A guest telephone is available at the reception if required.
WLAN
We provide wireless LAN in all rooms free of charge. Please ask reception to get a login-code. Please use our open net CountryInnHotel.
We hope you will have a pleasant stay in our Country Inn Hotel Phöben.
In case of any questions, suggestions or complains,
please contact our reception.