Hotel A-Z

Welcome at the hotel Germania.
This list will help you to get familiar with our hotel.
We wish you a pleasant stay.


A - Z on your stay at our hotel


ADAPTER
Power adapters and chargers are available at our reception, subject to availability.


ADDITIONAL COVER/ PILLOW
Please contact the reception if you need an extra blanket or pillow. We offer you a choice of different pillows (neck rolls, aloe vera pillows for side sleepers, 90% down pillows).


ALLERGIC PERSONS
Please contact the reception if you will need any special laundry or food because of your allergies.

BABY CRIB
We are happy to provide you with baby cots free of charge on request and subject to availability.

BAR
Our bar is open from 7am to 2am and invites you to stay.

BATHROBE
We are happy to have bathrobes ready for you. We ask you to leave the bathrobe in your room after use. We ask for your understanding that we will charge you EUR 50,00 for the bathrobe if it is lost. Please contact the reception.

BATHROOM STOOL
If you need a bathroom stool, please contact our reception.

BREAKFAST
Enjoy our breakfast in our breakfast room in the mezzanine floor from 7am to 10am.

CAR RENTAL
At the train station are several rental companies. Our reception team will be happy to assist you.

CHARGING POINTS
For a fee you can charge your car in our underground car park.

CHECK IN
Our rooms are available from 3pm.

CHECK OUT
Until 11am. Please hand in your room card at the reception.

CIGARETTES
A cigarette machine is located in the basement.

DOCTOR
If you do not feel comfortable, please inform the reception immediately.

DO NOT DISTURB
Please hand the provided sigh on the outer door if you do not want to be disturbed.

DRY CLEANING SERVICE
In your closet there are laundry bags for the laundry to be handed in at the reception. Please fill out the attached list and hand it in with the laundry. Please refer to the list for prices.
If you hand in your laundry at reception by 9am on weekdays, you will receive it back on the next day. On weekends and public holidays on request. The hotel is not liable for shrinkage, discoloration or lack of color fastness of the articles.

ELECTRICAL CONNECTIONS
All sockets are equipped with 220 V / 50 Hz. Please check beforehand whether your electronic device is suitable.

EMERGENCY EXITS
In each room you will find a plan with the emergency exits. Please have a close look at this and never use the lifts in case of fire.


ENCASING MATTRESSES/ PILLOWS
All of our mattresses and pillows are encased with special protective covers that guarantee high level of hygiene protection.

EXPRESS CHECK OUT
You are welcome to settle your bill the evening before your departure. When you leave, you only need to hand in your room card.

FIRE
The automatic fire alarm system in our hotel will inform you via loudspeaker in an emergency. Information about escape routes can be found in the anteroom of your room and in the corridors.

FIRE EXTINGUISHERS
Located on each floor in the hallways and stairway.

GARAGE
You are welcome to rent our parking space in the public underground car park “City Parking” for a daily fee and subject to availability.

GUEST SAFE
A safe is available in your room free of charge. The hotel is not responsible for any money or valuables left in your room.

HYGIENE PRODUCTS
Please ask the reception for items like toothbrushes and razors.

INTENET
A free Wi-Fi connection is available throughout the hotel. Please ask the reception for the password.

IRONING BOARD/ IRON
Please contact the reception.

LIFT
There are two lifts in the main building and one in the rear building. Please never use the lifts in case of fire.

LOUNDRY CHANGE
Our housekeeping staff change your laundry every two days. If you prefer an earlier change please contact the reception.

LUGGAGE
If you need help with your luggage, please contact the reception. After checkout you can store your luggage free of charge in our locked luggage room.

LUGGAGE SCALE
You are welcome to borrow a luggage scale from our reception.

NON-SMOKING HOTEL
We ask you not to smoke in the entire hotel. In case of smoking we will charge a cleaning fee of EUR 100,00. You are welcome to use our ashtray at the main entrance.

PETS
We would be happy to welcome your friends for a cleaning fee of EUR 10,00 per night.

PHARMACY
The nearest pharmacy is at the train station.

POST
Please hand in your franked letters and postcards at reception. We bring them to the post office daily.

RADIO PROGRAMS
You can receive radio programs via the television set.

RECEPTION
We are there for you 24/7.

ROOMSERVICE
You can order cold and hot drinks to your room anytime.

ROOM CLEANING
Our guest rooms are cleaned daily. If you don’t want room service, please inform the reception or use the sign which you find in your room for the outside door.

SCALE
You are welcome to borrow a scale from our reception.

SCAN SERVICE
We would be happy to scan your documents and send them to you by email in .pdf format for further processing.

SEWING UTENSILS
We keep sewing utensils ready for you in your room free of charge.

SHOE SHINE MACHINE
Located on the basement of the main building.

SLIPPER
We are happy to have slippers available for you free of charge at the reception.

TAXI
Please order at the reception.

TELEPHONE
Please press the button "reception" on your tablet, to talk to the reception staff.

TELEVISION
We kindly ask you not to change the TV settings.

TOWELS
Please put the laundry on the floor if you wish to change it. Leave the towels hanging on the hook, we won’t change them due to ecological reasons.

UMBRELLAS
You can borrow umbrellas free of charge at the reception. We ask you to return the umbrellas after use.

WAKE UP CALL
We would be happy to wake you up by phone. Please contact the reception concerning your request.