Informations for our hotelguests, from A to Z

from A to Z
Airport:

The next airports are: Osnabrück/Münster
(30 min car drive),
Dortmund (1h car drive),
Bremen (1h 20 min car drive).
Bar/Lounge:
Our bar is open at 11.00 AM Smokerroom.
Bathrobe and slippers:
Please contact our reception;
Of course we will bring you slippers.
Bathrobe at room.
Bicycle :
You can rent a bicycle for € 7,00 p. day. Different maps at the reception.
Breakfast
Mo – Fr from 6.45 till 11.00 AM
Sa + Su from 7.30 till 11.00 AM
Cash:
If you like to deposit your cash, we can offer you a deposit payment or we store your cash and valuable objects in the safe.

Car rental /-garage:
Information at the reception.
Check in:
1.00 PM
Check out:
11.00 AM
Complaint:
Please let us know, if something is wrong, even if it’s just a little thing. We always try to become better and therefore we need your help.

Conference rooms:
Please contact our reception. Of course we will show you our conference rooms and will give you our information folder.
Dogs:
Dogs are not allowed in the hotel.

Diet:
Please talk to our restaurant-team, if you have a special diet. We will try to fulfil your diet wishes.
E- mail:
info@hotelsurendorff.de
www.hotelsurendorff.de
Emergency:
Reception Telephone No 8.
at night Telephone No 20.
Fax:
Can be sent at the reception.
Fitness room:
situated in the wellness center. A chip card you will receive at the reception.
Garage
can be booked at the reception (€ 5,00 p. day)
Garden:
When we have nice weather, behind the wellness center you have the possibility to sunbathe.
Golf:
More than 5 Golf courses are situated in surrounding area of 50 km.
Our reception offers help with reservation at the golf club.
Hygiene articles:
you can buy at the reception.
Internet:
In the conference room, as well as in the hotel rooms and bar you have a free internet connection.
password: akzent2021

Ironing/Sewing service:
Please contact our reception for an service.
Jogging map:
with different ways in the surrounding area, can you find at the reception.
Kitchen:
Our specialities are fish and lamb. Also we serve seasonal and local dishes.
Leisure time:
Please contact our reception team for ideas for daytrips, information about museums and exhibitions.
Lost and Found:
Please ask at the reception, if you are missing something.

Laundry service:
The laundry bag is in your wardrobe. Please hand over the bag to the reception.

Luggage:
After check out we offer a looking after left-luggage or you need help. Please contact the reception.
Lunch:
from 11.30 AM till 2.00 PM
Massage:
Would you like a massage? Please contact our reception team, we will find an appointment for you.
  • 20 Minuten: 30,00 €
  • 30 Minuten: 42,00 €
  • 40 Minuten: 53,00 €
  • 50 Minuten: 65,00 €
Pharmacy:
Martini Apotheke
Münsterstraße 21, Bramsche
Telephone exchange line:: 2038
Hirsch-Apotheke
Münsterstraße 28, Bramsche
Telephone exchange line:: 94040
Pillow / Blanket:
Do you wish an extra pillow or blanket? Please contact our reception.
Post:
Incoming post will be deposited at the reception. If you have any post to be sent, we will bring it for you to the post station.
Post Station:
Open hours:
Mo - Fr: 8.30 AM - 12.30 PM
 and 2.00 - 5.30 PM.
Sa  9.00 - 12.00 AM.

Room key:
Your room key is also the key for the front door, please take it with you, when you are going to be later than 23 h at night.
Room  service:
Do you wish any drinks or small dishes in your room. Please give your order between7.30–23,00h for drinks
and while the restaurant open time for small dishes.

Restaurant:
Monday - Saturday:
Thursday: 
11:30 Uhr - 14:00 Uhr
for our Hoteluest:
17:30 Uhr - 21:00 Uhr
17:30 Uhr - 20:00 Uhr
Sunday: 11:30 Uhr - 14:00 Uhr 17:30 Uhr - 20:30 Uhr
Sauna / Swimmingpool:
Monday to Sunday
 7.00 h just swimming  to 22.00 h
please contact the reception, when you would like to  use the  sauna
Stamps:
You can buy stamps at our reception.
Taxi:
Please contact the reception, the team will order you a taxi.
Train connections; Station:
Our reception team will help you with your travel plans.
Wake up - call:
Please let our receptionteam know, when  you wish your wake up call.
Zum Schluß – at last
Have you any questions,
please do not hesitate
to contact us.